Sri Lakshmi Restaurant

Sri Lakshmi Restaurant was opening as a brand new operation in Anuradhapura, not migrating off an old system, and the owner wanted software built around how he planned to run the floor and kitchen not a generic POS he would have to adjust his process around.

The requirements were specific: daily and monthly sales analytics, cashier wise and steward wise sales breakdowns, a steward awarding system to reward top performers, and recipe based inventory tracking rather than a simple stock count.

Kitchen orders needed to print straight to the kitchen from day one a KOT setup with the right printer hardware sourced, configured and working before opening.

We sat with the owner before opening to map exactly how he wanted the floor, kitchen and cash counter to run, then built the POS around that instead of fitting him into an existing template.

Sales reporting was built with cashier wise and steward wise breakdowns, daily and monthly analytics, and a steward awarding system that ranks performance so the owner can reward it directly.

Inventory was modelled around actual recipes, so every dish sold deducts the right ingredients automatically instead of relying on a manual stock count.

We set up KOT printing end to end configuring the kitchen printer hardware and installing and configuring the POS software on site, so orders reach the kitchen the moment they are taken.

On handover we provided user manuals and screen recordings covering the whole system, so new staff joining later can be trained without us needing to be there for every question.

The restaurant opened with a POS built around how it actually runs, not a generic template sales, staff performance and inventory all report from the same place.

New staff can be trained from the manuals and recordings alone, which made opening week considerably less stressful than a typical new restaurant launch.

Rident continues to provide maintenance for the system as an ongoing engagement.